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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MARIA CASTRO

MARIA CASTRO

May 8, 2026

5  out of  5
rating by MARIA CASTRO
"Hi Kennetha is great & very knowledgeable. Thanks for everything you do.."
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KIMBERLY SCRUGGS

May 7, 2026

5  out of  5
rating by KIMBERLY SCRUGGS
"I had the pleasure of working with Kennetha McDade at Eugene Hawkins office in Pontiac, MI she was so helpful hats off to her for making the day better after starting off crazy."
We responded:
"Thank you, Kim. We appreciate you and the Family for your support over the many years! If you need anything, please let us know. "
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Robert Cavin Jr

May 7, 2026

5  out of  5
rating by Robert Cavin Jr
"Eugene Hawkins & his staff does a great job on customer service & satisfaction!"
We responded:
"Good Afternoon Bob C. Thank you so much! We appreciate your support and our many conversations. We are honored to have you as a valued client. If you need anything, please let us know! "
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Tee Beemab

May 7, 2026

5  out of  5
rating by Tee Beemab
"They were very helpful with the questions I had to ask them."
We responded:
"Thank you so much. Your 5-Star review means a lot to us! We certainly appreciate it. "
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Irene Antunez

May 2, 2026

5  out of  5
rating by Irene Antunez
"State Farm employees at Eugene Hawkins office in Pontiac, Mi are always so kind and are also so helpful"
We responded:
"Hello Irene. Thank you very much for your 5-Star review. We appreciate your support for many years. We certainly value you as a client. "
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Tenequa Reed

May 2, 2026

5  out of  5
rating by Tenequa Reed
"Staff is always welcoming & very friendly"
We responded:
"Thank You, Ms. Reed, for your 5-Star Review. We appreciate your support and that of the family over many years! If you need anything, please let us know. "
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Anita

May 1, 2026

5  out of  5
rating by Anita
"Eugene Hawkins and his entire staff at State Farm are always Professional, Courteous and Knowledgeable."
We responded:
"Thank you very much, Anita! We really appreciate it! If you need anything, please let us know!"
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Willie Evans

May 1, 2026

5  out of  5
rating by Willie Evans
"Great experience with your company"
We responded:
"Thank You, Mr. Evans. We really appreciate the Five-Star review. If you need anything additional, please let us know. Have a Great Weekend. "
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Jet Johnson

May 1, 2026

5  out of  5
rating by Jet Johnson
"Kennetha has always been my contact for all of my needs. And through every journey she has always given her ALL to help me. Always a good superb job. Thank you Kennatha"
We responded:
"Thank you very much for the kind words regarding Kennetha. I will be sure to share them with her! We certainly appreciate you. If you need anything, please let us know."
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Ora Hall

April 27, 2026

5  out of  5
rating by Ora Hall
"I have had this state farm office for 20+ years....they are proficient, courtesy and ALWAYS treats me with patience and respect...Mr Hawkins and Kennetha do a great job saving money for me without compromising my best interest. If you want a pleasant office you call, honest agents THIS IS WHERE YOU NEED to have your insurance through. Respectfully Submitted Cheryl Semos,"
We responded:
"Thank you very much, Ms. Semos. We really appreciate you and the support over the many years. You are certainly a valued client, and it is always a pleasure to hear from you. If you need anything, please let us know. "
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Timothy

April 27, 2026

5  out of  5
rating by Timothy
"State farm is Good low rate"
We responded:
"Timothy, Thank you very much for the 5-Star review! We really appreciate you. If you need anything, please call or stop by the office. "
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Norma DeJesus

April 17, 2026

5  out of  5
rating by Norma DeJesus
"The staff goes straight for what u need. No hassle, no gimmicks & always friendly.. My fave ins spot so far. God bless the staff in all they do 🙏."
We responded:
"Ms. Norma, Thank You very much for the very kind words. We really appreciate you. If you need anything additional, please let us know. Have a great weekend. "
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DrSherri Henderson

April 3, 2026

5  out of  5
rating by DrSherri Henderson
"Great customer service. Honest, kind, and dependable. The staff goes above and beyond to make sure you understand your policy and your needs are met."
We responded:
"Thank You, Dr. SHERRI! We really appreciate the very kind words and the Five Star review! Thank you for being a loyal client. If you need anything additional, please let us know. "
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Ann Laboy

March 10, 2026

5  out of  5
rating by Ann Laboy
"Gracias Nory por su servicio."
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India McLaurin

January 7, 2026

5  out of  5
rating by India McLaurin
"Mr. John helped me with my renters insurance. He was very quick & professional."
We responded:
"Hello, Ms. McLaurin. Thank you very much for the very nice reply. We appreciate your trust in our office. We look forward to handling your insurance. I will share your nice comments with John. Have a Good Evening. -Eugene Hawkins, III"
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Dale Alexander

January 4, 2026

5  out of  5
rating by Dale Alexander
"Good personalized service."
We responded:
"Dale, Thank you very much! We certainly appreciate the very kind words. It is our pleasure to handle your insurance. Talk with you soon. Have a Good evening. - Eugene Hawkins, III"
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Albrey Tipton

September 24, 2025

5  out of  5
rating by Albrey Tipton
"Outstanding very pleasant very knowledgeable"
We responded:
"Hello Tip! Thank you very much for the review. We appreciate you. Stop by to say hello and for a cup of our famous Hot Chocolate anytime."
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Sara Byrne

September 11, 2025

5  out of  5
rating by Sara Byrne
"John was absolutely amazing, very helpful, informative and all around a great person! I’m so glad I made the switch!"
We responded:
"Thank You, Sara. That is wonderful news, and we are happy to have you as a client. I will share the great review with John and the Team! "
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Eric Galdamez

July 19, 2025

5  out of  5
rating by Eric Galdamez
"Great service thank you Mr Eugene Hawking for all your help!!!"
We responded:
"Eric, Thank You so much. We really appreciate having you as a client. "
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Yalonda Burnett

July 18, 2025

5  out of  5
rating by Yalonda Burnett
"Mr. Hawkins team/staff is Superb from customer service skills, afforable rates and reliability of services!"
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Micah LaCienega

June 16, 2025

5  out of  5
rating by Micah LaCienega
"Kennetha was helpful"
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Rebeca Romero

June 14, 2025

5  out of  5
rating by Rebeca Romero
"Great staff and great customer service!!!! God bless you all❤️"
We responded:
"Thank You very much Ms. Romero! We really appreciate your business and continued support!"
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John Hanley

June 10, 2025

5  out of  5
rating by John Hanley
"Mr. Hawkins is an awesome agent. If you're looking for insurance in the Pontiac area this is where you want to go."
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Noraida Romero

June 10, 2025

5  out of  5
rating by Noraida Romero
"The best State Farm Agency in Pontiac, Michigan."
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Lolly Hanley

August 28, 2024

5  out of  5
rating by Lolly Hanley
"Mr. Hawkins is a great man! His staff is friendly and honest! It's the honesty for me!"